Terms of Service

Effective Date: 10/26/2025

Welcome to Highlander Leather Repair (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://highlanderleatherrepair.com (the “Site”) and any services we provide.

By accessing or using our Site or services, you agree to these Terms. If you do not agree, please refrain from using our Site or services.

1. Services

We specialize in professional repair and restoration of leather, vinyl, and plastic materials for furniture, automotive interiors, marine seating, RVs, and handbags. Service details, pricing, and scheduling are determined individually based on your request.

2. Estimates & Payments

  • All quotes are estimates and may change following an in-person inspection.

  • Payment is due upon completion unless otherwise agreed in writing.

  • We accept payments via Square, Zelle, or other approved methods.

  • A deposit may be required for certain projects.

3. Cancellations & Rescheduling

  • Please provide at least 24 hours’ notice to cancel or reschedule an appointment.

  • Missed appointments without notice may result in a service fee.

4. Service Limitations

  • While we strive to match color, texture, and finish as closely as possible, perfect restoration may not be achievable, especially on aged or specialty leathers.

  • We are not responsible for issues resulting from prior repairs or hidden structural damage.

5. Customer Responsibilities
You agree to:

  • Provide accurate information about the item requiring service.

  • Ensure the item is accessible and ready for repair at the scheduled time.

  • Communicate any special requirements or concerns before service begins.

6. Warranties & Liability

  • Our work includes a limited warranty covering craftsmanship for 60 days unless otherwise stated.

  • We are not liable for incidental or consequential damages, including loss of value, use, or income related to repair issues.

7. Intellectual Property
All content on this Site—including text, images, and logos—is the property of Highlander Leather Repair and may not be copied, distributed, or reused without prior written consent.

8. Privacy
Please review our Privacy Policy for details on how we collect and use your information.

9. Changes to These Terms
We may update these Terms periodically. Continued use of our Site or services after changes are posted constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions about these Terms, please contact us at:

Email: info@highlanderleatherrepair.com
Phone: 612-592-8585